Orders are fulfilling + Tutorial Videos
about 1 month ago
– Thu, Sep 05, 2019 at 09:58:34 PM
We're so excited to see these copies of Ironrise getting into your hands! For any in the US who haven't received their copy yet, these didn't all go out at exactly the same time, so give it until maybe late next week. If you don't have it then, make sure your BackerKit address/order is done right, and feel free to reach out to us.
International shipments should begin early next week.
Now seems like a good time to point out that we have some tutorial videos in place that might benefit anyone wanting to crack into Ironrise. It's a mechanically substantial game, and I personally find videos to be very useful.
Below you'll find a short turn summary video, a tutorial, and a live playthrough:
Games are shipping!
about 2 months ago
– Fri, Aug 30, 2019 at 08:33:12 PM
Not really much more to say than that. We got notification from the warehouse that games started being sent out today. Some of you with UPS accounts may have already received notification about when your game will get to you. I'd expect everyone in the US will be fulfilled by next week's end, and international backers, well I really have no idea, but they're on the way.
Thank you all so much for your support, your patience, and your help!
Shipment at the Warehouse - Addresses Locked - Shipping begins!
about 2 months ago
– Tue, Aug 27, 2019 at 06:59:17 PM
It's probably a good time for an update. We locked our BackerKit last week (which is used to track where we need to send these games, as well as finalize any orders that game in after Kickstarter, as well as add-ons). Turns out, a bunch of cards were declined (pre-orders). This is probably due to the fact that the orders came in using cards that have since expired (as you know, this whole thing has taken a long time). That's definitely something I've been on the other side of with backing Kickstarter projects.
Anyway, we gave that a few days, and it looks like everyone who needed to get sorted out was able to do so. We then re-locked with BackerKit, and today Danny was able to link our account with ShipBob (who has the games warehoused, and will handle shipping). Logistical plan should be finished tomorrow, and then they'll send these out. So, unless there's some other hiccup, probably those in the midwest US might see their games arriving later this week (and of course everyone else after that).
One nice little bonus we've found with ShipBob is that since they are now linked with our BackerKit, they can actually send out games for people who haven't yet finalized their address forms for a while still. These two companies work together a lot, and it's not something I knew was a possibility. The result is that anyone who missed the "hard" deadline for finishing their address survey can still complete it for a while, and ShipBob will still be able to fulfill. It sounds like their systems talk to each other every couple of hours.
That last part isn't relevant to the vast majority of you, but what is relevant is: these are about to ship!
As always, thanks for your continued patience.
Surveys Going Out - Fulfillment Forthcoming!
2 months ago
– Wed, Aug 07, 2019 at 08:19:00 PM
We returned from GenCon to some great news. The shipper has scheduled delivery of the games this week with ShipBob (here in Chicago). Once ShipBob has those games, then they can begin sending them out, and getting your copies to you (very late, which we're very sorry for).
So, expect a survey request from BackerKit tomorrow (or today, depending on when you're reading this). Most of you have already filled out the survey, in which case you're fine. However, if you haven't yet, or if you've moved/need to update your delivery address, now is the time. We expect these to start shipping out next week!
In case you're having trouble finding the BackerKit Survey link (the "survey" is just a check on address), here it is:
So, make sure your information is up to date, and we can get you Ironrise. Let us add to that GenCon haul I'm sure so many of you have.
I will also send a message to all backers via Kickstarter on Friday as a reminder.
Thanks for all your support!
Shipment has arrived in the US!
3 months ago
– Mon, Jul 29, 2019 at 03:20:54 PM
The shipment has made it to the US! It's now in Longbeach or LA, going from warehousing to being trucked to Chicago. We got in ahead of any tariffs, which we're very happy about.
We expect it here (Chicago) in a week or so, which is our distribution hub (via Shipbob). I haven't finalized any of the backerkit surveys yet, because I'm terrified of setting something up incorrectly and not being able to go back on it.
Once Shipbob has the palettes, I'll set the surveys to finalize, and bug everyone to make sure your addresses etc. are up to date. Then, it's mailed out to you, and we will have fulfilled! So the next updates to be posted should be 1) shipment arrived in Chicago, 2) please go finalize your surveys for fulfillment, 3) game copies have been mailed.
Anyone else headed to GenCon this week/weekend?